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Contact Information
Saturday: 9:00 - 17:00 GMT
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How Can We Help?
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New Students
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Technical Support
Experiencing platform issues? Our tech team is ready to assist with any technical difficulties.
Billing Queries
Questions about payments, invoices, or subscription management? We can help clarify.
Partnerships
Interested in corporate training or becoming a tutor? Contact us about collaboration opportunities.
Multiple Ways to Reach Us
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Email Support
Send us an email and we'll respond within 2 hours during business days.
Phone Support
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Schedule a one-on-one consultation to discuss your learning goals.
Frequently Asked Questions
Find quick answers to common questions before reaching out to our team.
How do I book my first lesson?
Simply sign up for an account, choose your preferred language and tutor, then select an available time slot. You can book your first lesson immediately after registration.
Can I change my tutor?
Yes, you can switch tutors at any time through your account dashboard. We'll help you find a tutor that better matches your learning style and goals.
What equipment do I need?
You'll need a device with internet connection (computer, tablet, or smartphone), a webcam, and a microphone. Most modern devices have these built-in.
Are lessons recorded?
Lessons are not automatically recorded, but you can request a recording for review purposes. All recordings require consent from both you and your tutor.
Response Times
We strive to respond to all enquiries promptly and professionally.